Refund Policy
Effective Date: 13 November 2025
At Sri Sai Mysore Silks (“we,” “our,” “us”), we ensure every product is carefully checked before delivery.
Product Issues & Support
If you receive a product that is damaged, defective, or has any issue, you must contact our management team within 7 days of delivery.
Phone: +91 90083 64508
Email: info@srisaimysoresilks.com
Important Policy Notice
- We do not offer refunds or replacements for any products.
- All issues will be reviewed and verified by our management team.
- After evaluation, the management will provide appropriate guidance or resolution, if applicable.
Verification Process
- Customers must share order details and clear photos/videos of the issue.
- Requests without proper proof may not be considered.
Conditions
- Requests must be raised within 7 days of delivery.
- Products damaged due to misuse, improper handling, or negligence will not be considered.
- Customized or personalized items are strictly non-returnable.
Shipping Policy
- Orders will be delivered within 5–7 business days.
Policy Updates
We reserve the right to update this policy at any time without prior notice.